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Return and refunds – Antiqcart
How to cancel an item purchased on Antiqcart?
Cancellation just in case of Damage: just in case if you received a broken or defective product, bring it within the notice of delivery personnel like a shot at the time of delivery and report a criticism at client care at firstname.lastname@example.org
Damage & defect are going to be assessed in seventy two hours’, and an answer are going to be provided. If within the opinion of Antiqcart, the merchandise is broken, it should be returned/replaced, or the other corrective live is also taken, as deemed acceptable by Antiqcart, to handle the problem.
Cancellation just in case of wrong product: If the merchandise doesn't adjust to the specifications as per your original order, raise the problem like a shot & report it to support.
Products purchased on discount or throughout sale can't be off.
Return & Refund:
If you're eligible for any refund, constant shall run to you as per the subsequent guidelines:
All refunds method initiation shall be subject to select of all off things from your/customer's premises.
Post receiving the product back to the warehouse, a refund shall be initiated inside 2-3 days.
Refund are going to be initiated via NEFT, money or by the approach payment was originally created.
Depending on the orders, the process charges may well be subtracted.
The product comes with a 1-year warrant that covers producing defects, inherent insect and borer problems.
This restricted warrant doesn't apply to:
- Small cuts, scratches or injury throughout the cleansing method
- Damaged caused by the inaccurate installation of a product
- Cracks throughout the random displacement
- Product unbroken in touch to direct daylight and water, leading to decaying of wood
With time solid woods area unit encountered by minor cracks, referred to as as checks, that aren't enclosed in faults and warrant as these checks don't hamper the lifetime of a product.
As per the business standards, unevenness up to five millimetre will happen attributable to the distinction in surfaces and floor levels. therein case, there's not a guaranty.
There is no warrant on upholstery/ coverings/ cushion covers.
Our support and delivery team are going to be in coordination with you for a hassle-free installation method.
Free delivery is barely applicable for the terribly 1st try on a visit to your ship-to address. just in case of a lost delivery, (from a customer)/ an additional visiting charge would be applicable for later installation.
Our delivery partner shall solely deliver the merchandise to the bottom floor within the absence of a service carry in your flat. (if applicable)
Extra charges area unit applicable for the weekend or specific time deliveries.
Once the order has reached your nearest delivery center and you fail to receive the product, we'd hold the product for ten days, when this timeline, Antiqcart shall be absolve to charge for holding the product for extended.